شرح شغل

Responsibilities and Duties:Responsible for the maintenance, configuration, and reliable operation of network devices such as routers, switches, and firewalls .Install and upgrade network devices components and software, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead Service Desk support efforts, making sure all connected equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, demand planning, and network performance.Knowledge & Skills:  Proven experience as a Network Administrator or similar role - Working knowledge of Cisco routers and switches - Working knowledge of Fortinet firewalls - IT certifications in Cisco are a plus - Strong knowledge of networking software, hardware, and networking protocols - Experience with scripting and automation tools - Expert knowledge of security, data protection, and disaster recovery protocols Behavioral qualities: - Flexibility, accountability and self-discipline - Fundamental analytical and conceptual thinking skills - Excellent planning, organizational, and time management skills - Thinking creatively/outside of the box to solve business problems - Availability outside of working hours to resolve emergency issues promptly